Let’s start a conversation about your needs and how we can meet them. Whether you’re looking for manufacturing solutions, sourcing strategies, or just want to learn more about how we can help, we’re here for you. Reach out today and let Elite Global Supplies be the partner you need to succeed.
Frequently Asked Questions
Get your answers here!
Frequently asked questions
Popular Questions
How can I submit an order?
To place an order, you can either send us an email at order@eliteglobalsupplies.com or complete our online form here. One of our professional consultants will respond to your inquiry within a few hours.
What is the production time for my order?
Your order’s production timeline is based on the product and its specific customizations, with a commitment to meet your timeline. When you place your order, our specialist consultants will inform you about the estimated production timeline..
What assurances do I receive regarding product quality?
You benefit from our dedicated quality assurance process, including rigorous inspections and a promise to rectify any issues with products that fail to meet our exacting quality criteria, ensuring your complete satisfaction.
Delivery Questions
What is the delivery time frame for my order?
The duration it takes for your order to be delivered depends on several factors including the type of product, your geographical location, and the selected shipping option. During your consultation, our skilled consultants will advise you on the expected shipping times for your order.
Do you offer shipping to various locations?
Yes, we offer shipping to multiple locations. This feature allows businesses with several warehouses or stores to manage inventory efficiently and provide customers with options to locate nearby stores or receive products based on their geolocation.
Is tracking provided for shipments?
Yes, we offer tracking for shipments via our logistics partners’ system. Once the product manufacturing is complete, you will receive a shipment ID for tracking purposes.
Service Question
What should I do if I need to make changes to my products while under contract?
No worries! If there are any adjustments needed for your products while under contract with Elite Global Supplies, just get in touch with your account manager. We are here to ensure your requirements are met with the utmost flexibility and support.
What should I do if the product delivered does not meet the quality standards I specified?
Please be reassured, our rigorous quality assurance protocols significantly minimize the likelihood of such occurrences. In the exceptional event that a product does not align with your expected quality standards, we urge you to promptly get in touch with your account manager. Your satisfaction is our top priority, and we are fully committed to swiftly resolving any concerns regarding product quality to your complete satisfaction.
What should I do if I need more information?
If you require further information, please don’t hesitate to reach out to our team for assistance